Festool 3-2-1 Service

Every day, we consider how we can make life easier for you. With highly sophisticated tools and services which are consistently tailored to the demands of your daily work. You want to and need to avoid downtime, unnecessary expenses and additional costs as much as possible. We understand that, which is why we’re doing our bit to help you with our 3-2-1 Service offer*. Your success is important to us. 

To take full advantage of these services and make using them easier, we highly recommend that you take the opportunity to register your tools with Festool. Registering your tool offers these benefits and more:

Should you need to send your tool for repair or servicing, the process will be much faster.
* It creates a record of your purchase in case your tool is lost, stolen or damaged by a fire.
* Automatically enters you into our monthly sweepstakes where you have a chance to win more tools!
* Access videos for demos and tips to help you get the most out of your investment.

 
 festool warranty service

3-Year Comprehensive Warranty
Buy with confidence. Festool offers the most comprehensive warranty in the industry providing 3 years of coverage — including wear and tear!

 

2-Day Standard Repair
You can't afford to be without your tools. Thanks to having an in-house repair center, our standard repairs are in and out of our facility within 2 days — minimizing your downtime.

30 day guarantee

1-Month Money Back Guarantee
With your purchase, you have a no-risk, one-month money back guarantee. If they are not completely satisfied, they can return the tool for a refund. Say "Goodbye" to buyer's remorse.

festool repair shipping

3-Year Free Shipping
Festool will cover the cost of shipping tools to the service department and back to the customer for the first three years with our online repair form.

   festool spare parts

10-Year Parts Availability
Spare parts availability is guaranteed for 10 years, ensuring long-term support for your investment.

sai hotline2

Dedicated Service Hotline
Factory-trained service professionals are available for troubleshooting and questions about repairs at 1-888-337-8600. Se habla Español.

Instructional Videos
A comprehensive library of troubleshooting and how-to videos are available online anytime.